Game Masters
Game Masters (GMs) are the Blizzard Entertainment personnel who are available in-game to assist you with your questions, problems, etc.

How can I contact a Game Master?
Game Masters can now be reached through the in game tools 24 hours a day, 7 days a week.

• General questions, harassment, etc? - Please log into the game and click the ? icon to page a GM. Unable to log in then email [email protected].

• If you have a concern about a GM please let us know by emailing [email protected].

• Having a problem with your account? If you are experiencing problems due to an account ban, suspension, or compromised accounts, please contact [email protected]. For any other account related issues, please contact our Billing & Account Services dept at [email protected].

In-Game Help
You can now use in game tools as follows:

• Press the "Help request" button.

• Choose the "Page a GM" option.

• Choose the issue type (Stuck/Harassment/Other Issues).

• Enter a description of the issue.

• Press the "Submit" button.

How do I know someone is a Game Master?
GMs can be identified by the <GM> tag before their names in chat.

Example:

<GM>Junco whispers: Hello

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